Return & Refund Policy
- Order Cancellation: Orders cannot be canceled after 10 minutes of placement./li>
- Refund Eligibility: Refunds are only provided for incorrect, delayed, or spoiled orders.
- Proof of Purchase: A valid receipt or digital proof is mandatory for refunds or returns.
- Contact Procedure: Refund claims must be initiated via our customer care number or email.
- Timeframe for Claims All return and refund requests must be submitted within 2 hours of placing the order.
- Refund Process Approved refunds will be processed within 7 business days via the original payment method.
- Partial Refunds In select cases, partial refunds may be issued instead of full refunds.
- Dine-In Complaints: Concerns regarding dine-in orders should be addressed to the restaurant manager on-site.
- Policy Amendments:Frigo's Gourmet Restaurant reserves the right to update or modify this policy at its discretion.